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Cancellation Rules

CANCELLATION OF ADVANCE TICKETS (NOT ONLINE TICKETS)

Cancellation of advance tickets booked from HRTC One Month Advance Booking Counters is made subject to refunds as follow :

  • When tickets are submitted prior to 12 hours before departure of bus, refund shall be allowed after deducting 10% amount of tickets.
  • Where tickets are submitted within 12 hours prior to the departure of bus, refund shall be allowed after deducting 25% amount of tickets.
  • Where tickets are submitted within 2 hours after the departure of bus, refund shall be allowed after deducting 75% amount of tickets.
  • Where tickets are submitted after 2 hours of the departure of bus, no refund shall be allowed.
  • Reservation / Handling charges are not refundable.

These cancellation rules do not applicable for Online Booked Advance Tickets (E-Tickets).

Cancellation rules for (E-Tickets) are as under :

  • An amount of 10% of fare will be deducted in case the cancellation of e-tickets is up to 12 hours prior to the departure time of bus from orginating station of the route.
  • An amount of 25% of fare will be deducted in case the cancellation of e-tickets is with in 4 to 12 hours prior to the Departure Time of the bus from orginating station of the route.
  • No refund will be made in case of E-Tickets with in 4 hours prior to the departure time of the bus from originating station of the route.
  • The e-Tickets can only be cancelled by the user him self by going to his accounts home page upto 4 hours prior to the departure time of the bus from orginating station of the route. Within 4 hours to the departure time of the bus, e-Tickets can not be cancelled through any mode i.e Online or at HRTC Counters.
  • Please read Terms and Conditions on the Login Page for details.

    NOTE: HRTC has full rights to change Bus fares/ cancellation rules any time Depending on the Rules and Regulations.